We want you to feel 100% confident in your electricity plan. If you are not satisfied, we will make it right.
How The Guarantee Works:
Enroll in an eligible residential plan: Choose any qualifying 12, 24, or 36-month fixed rate plan.
Evaluate your experience for 60 days: Monitor your usage, bills, and customer service.
Switch penalty-free if unsatisfied: Simply call our Texas care team at 1-929-593-3664 within 60 days of service activation, and switch to any other eligible Frontier residential plan with zero cancellation fees.
Questions About Guarantee Eligibility?
Our Houston-based representatives are available to explain terms and assist with your plan switch.